This website is operated by ALMERIA QUIROPRACTICA SL , with registered office at C/ GRANADA Nº129, 04008 ALMERIA (ALMERIA), and Tax Identification Number (NIF) B05442389.
SUMMARY
ALMERIA QUIROPRACTICA SL is committed to protecting your Personal Data (such as your name; address; telephone number; date of birth; email address; credit card number; gender; language preference; and product category preferences). We will collect the Personal Data that you voluntarily provide to us and process it for the following purposes (“Purposes”):
- To conduct transactions with you, provide the contracted service and manage your membership of our customer loyalty programme, where applicable;
- To send you commercial communications, provided that you have given your consent;
- To understand and analyse your needs and preferences;
- To develop, improve, market and provide products and services to meet your needs;
- To enable you to participate in promotions and competitions;
- To enable you to participate in customer surveys or focus groups; and
- To respond to requests or complaints.
We may securely retain or process such Personal Data anywhere in the world for as long as necessary for the Purposes. We use SSL (Secure Sockets Layer) technology. You may unsubscribe from subscriptions or commercial emails at any time by contacting us in writing in the manner indicated in our communications.
Our websites use cookies and beacons to help us improve the user experience. Where permitted by your browser, you may reject cookies, although doing so may affect both your use of our Website and your ability to access certain features of the site and carry out transactions.
1. Our Approach to Privacy
1.1. ALMERIA QUIROPRACTICA SL recognises that protecting your Personal Data is a fundamental principle in building trust and maintaining a good relationship with you.
1.2. This Privacy Policy sets out the commitments we have undertaken and the rights available to you in relation to the Processing of your Personal Data in accordance with applicable legislation.
1.3. In addition, in certain specific cases, this Privacy Policy may be supplemented by additional policies and terms and conditions, or by brief Privacy Statements used in connection with specific purposes and in different formats, which we will duly identify as being binding.
1.4. By providing your Personal Data, you consent to the collection, use and Processing (including disclosure) of your Personal Data in the manner and for the Purposes described in this Privacy Policy.
2. Collection of Data
2.1. We may communicate with you through various channels, including our premises, our customer loyalty systems and the Internet (through our sales or information websites), or through our direct contact line, as well as by other means such as post, email, telephone, fax or text messages sent to your mobile phone. However, our preferred method of communication will be email due to its lower environmental impact. These communications may include the sending and receiving of information relating to you. Some of the data we receive will personally identify you (as defined in section 3 below), while other data (specifically, data obtained through your access to our websites) will constitute information that does not personally identify you (as described in section 4 below). This Privacy Policy primarily concerns the Processing of Personal Data.
2.2. We will provide you with information explaining why Personal Data is required and how such Personal Data will be processed.
3. Personal Data
3.1. ALMERIA QUIROPRACTICA SL limits the amount and type of information we collect for this purpose to that which is necessary for the stated Purposes, and we will not collect your Personal Data unless you provide it to us voluntarily, either directly or indirectly.
3.2. Although the precise details of the Personal Data collected will vary depending on the purpose in each case, we will generally collect the following Personal Data relating to you:
- name
- address
- telephone number(s)
- date of birth
- email address
- gender
- language preference and product category preferences
- National Identity Document (DNI) number
- financial information
- commercial information
4. Non-Personally Identifiable Information
4.1. When we collect information through our Website, as is the case with many other websites, we also automatically collect certain Non-Personally Identifiable Information relating to website usage that does not directly identify you. Examples include your computer’s IP address, the IP address of your Internet Service Provider, the date and time you access the website, the Internet address of the website from which you directly access our Website, the operating system you use, the sections of the website you visit, the web pages you read and the images you view, as well as any content you download from our Website.
4.2. We may use Non-Personally Identifiable Information to compile tracking data reports relating to website user statistics, website traffic patterns and purchases made on the website. The tracking data contained in these reports cannot be directly linked to the identity of users or their Personal Data.
4.3. In this regard, your visits to our Website will be recorded; however, we will not be able to identify you personally unless you specifically choose to share information with us. We use this information to better understand how our members and interested parties use our Website and to understand which options are most popular and best meet the needs of our visitors.
5. When Is Personal Data Collected and How Is It Used?
5.1. ALMERIA QUIROPRACTICA SL collects Personal Data for the following purposes:
5.1.1. To conduct transactions with you, provide the contracted service, manage communications and manage your membership of our customer loyalty system;
5.1.2. To send you commercial communications, provided that you have given your consent;
5.1.3. To understand and analyse our sales and your needs and preferences;
5.1.4. To develop, improve, market and provide products and services to meet your needs;
5.1.5. To enable you to participate in promotions and competitions;
5.1.6. To enable you to participate in customer surveys or focus groups;
5.1.7. To respond to requests and complaints;
5.1.8. To enable you to participate in our customer loyalty systems and manage your membership of them.
5.2. We will only retain Personal Data for as long as necessary to fulfil the specific Purposes for which it was collected. We retain Personal Data in accordance with our own guidelines, procedures and principles and in accordance with the applicable legislation of each Relevant Jurisdiction.
5.3. We may disclose your Personal Data where required to do so under applicable law or at the request of competent authorities.
5.4. If you give your consent (opt in) to receive these communications, you may unsubscribe at any time in the future by contacting us in the manner described in section 6.4 below.
5.5. Where we need to collect your Personal Data for a purpose about which we have not previously informed you and which is not included in this Privacy Policy, we will endeavour to notify you and obtain your consent before collecting it or, where this is not possible, as soon as reasonably practicable afterwards. However, we will only use your Personal Data for a purpose specified prior to its use where the Processing of your Personal Data is necessary for the performance of a contract to which you are a party, in order to take the relevant steps requested by you prior to entering into a contract, or where Processing is necessary for other lawful purposes.
6. Consent (Opt-in – Opt-out)
6.1. Opt-in: ALMERIA QUIROPRACTICA SL will not use your Personal Data for any purpose that has not previously been specified unless we have first obtained your consent or unless such purpose is required by law.
6.2. Consent to provide Personal Data is not a condition for us to offer you a product or service unless the requested information is mandatory in order to fulfil a legitimate and explicitly specified purpose.
6.3. In particular, as a general rule, we will request your prior express consent (opt-in) before sending you marketing communications (see section 5.1.2 above). Where you have requested or agreed to receive information and marketing communications about products from ALMERIA QUIROPRACTICA SL
6.4. Opt-out: You may revoke your consent to our collection, use or disclosure (collectively, Processing) of your Personal Data at any time by contacting us in writing in the manner indicated (by email, post, text message, etc.), as specified in the communications we send you or in any relevant documents you may have signed (for example, in connection with our customer loyalty system), depending on the country in which you reside or the channel through which you previously agreed to receive our communications. If you have any questions regarding the unsubscribe functionality made available to you as described in this section, please contact us at the address or using the method specified in section 14 of this Privacy Policy.
6.5. If you have previously agreed to receive our commercial communications in accordance with section 6.3 above and are also registered in our loyalty programme, if your membership of that programme ends for any reason, we will not regard this as an automatic request to unsubscribe. We will continue to consider that we have your consent unless you specifically withdraw it in accordance with section 6.4.
7. Correction of Information
7.1. ALMERIA QUIROPRACTICA SL keeps Personal Data accurate, complete and up to date as necessary, taking into account its use and the interests of our customers.
7.2. You are responsible for informing us of any changes to your Personal Data and ensuring that such information is accurate and up to date.
8. Access to and Updating of Personal Data
8.1. Depending on the legislation of each Relevant Jurisdiction, some customers have rights of access, rectification, erasure and objection (to processing) regarding their Personal Data held by us and are also entitled to be informed about its use and disclosure. Even where such rights are not provided for by law, we may nevertheless allow you to access the information. We recommend that our customers make all requests for access to Personal Data held by ALMERIA QUIROPRACTICA SL in writing, although we do not impose any formal requirement in this regard. However, we may ask you to provide such additional information as is reasonably necessary in order to process your request.
8.2. In general, responding to a customer’s request for information (in accordance with section 14 below) will involve no cost or only a minimal cost to that customer. However, subject to the laws of each Relevant Jurisdiction, a reasonable charge may be made for the costs of providing a written response, provided that the customer is informed in advance of the exact amount of such charge, which may under no circumstances exceed the maximum amount permitted by the legislation of the Relevant Jurisdiction. The requested Personal Data will be provided to the customer in a generally understandable format.
8.3. We will amend Personal Data contained in our database or elsewhere when requested by any person who provides reliable evidence that the Personal Data is incorrect or inaccurate. Amendments may involve the correction, deletion or addition of information and notification thereof to any third party to whom the data has been disclosed. However, we may not be able to amend data relating to return transactions or purchases made in the past.
9. Effective Date and Changes to the Privacy Policy
9.1. This Privacy Policy has been effective since January 2021.
9.2. We reserve the right to amend our Privacy Policy at any time. If we decide to change our Privacy Policy, we will publish the relevant changes on the Home Page so that our users are always aware of what information we collect from them, how we use it and under what circumstances, where applicable, we disclose it to third parties. In this Privacy Policy, “Home Page” means the home page of the Website. Likewise, in this Privacy Policy, “Website” means the website of ALMERIA QUIROPRACTICA SL or any other website managed by ALMERIA QUIROPRACTICA SL. If you continue to use our services after we have amended our Privacy Policy, you will be bound by those changes.
9.3. If at any time we make material changes to this policy, for example if we decide to use Personal Data for any purpose other than or in addition to the Purposes described in this policy (section 5 above) or those communicated at the time of collection, we will notify you by email unless we do not have your email address, in which case we will use any other available means of communication depending on the contact details you have provided. We will only proceed with such material changes once we have received your consent to do so.
10. How Do We Keep Your Data Secure?
10.1. ALMERIA QUIROPRACTICA SL protects Personal Data against possible loss or theft, as well as against unauthorised access, disclosure, copying, use or modification, by implementing safeguards and security measures proportionate to the confidentiality of the Personal Data, regardless of the format in which it is stored.
10.2. We use various methods to protect Personal Data, including:
10.2.1. Physical measures: restricting access to the company’s offices;
10.2.2. Technical tools: passwords and encryption in accordance with standard industry practices;
10.3. Online security is also a priority. ALMERIA QUIROPRACTICA SL uses security measures such as encryption and authentication tools to protect your Personal Data against unauthorised use. We also use firewalls to protect our servers and network and prevent unauthorised users from accessing and manipulating the files and other information we store.
10.4. We use SSL (Secure Sockets Layer) technology to protect your credit card information online. When you access the shopping basket page, your computer will begin communicating securely with our server.
11. Internet-Specific Matters
11.1. Links to Other Websites
11.1.1. The Website and the various websites of ALMERIA QUIROPRACTICA SL may contain links to other websites owned and operated by third parties, as well as to other Internet resources. When you click on such links, you will be connecting to that other website or Internet resource. We have no responsibility for or control over such other websites or Internet resources, or over their activities involving the collection, use and disclosure (processing) of your Personal Data.
11.1.2. We encourage you to read the privacy policies of those other websites to learn how they collect and use information relating to you.
11.2. Cookies – Beacons
11.2.1. Our Website(s) use cookies and web beacons.
11.2.2. Cookies are small text files that are generated when you visit our Website(s) or use our online services. They are stored on your computer and may uniquely identify your browser. We use two types of cookies: (a) session cookies, which are used while you visit the website and expire after you leave it; and (b) registration cookies, which are small files generated when you register or log in to the website, remain on the computer used to register and enable us to recognise you when you subsequently register or log in to the website using the same computer. We use cookies on our Website to allow you to set your personal preferences and help us provide a better user experience.
11.2.3. Cookies also help us analyse traffic patterns on our Website, store user preferences and track trends so that we can understand which parts of our Website are popular and make the browsing experience more enjoyable for our users. We may also use cookies when you register online to receive services or information.
11.2.4. Where permitted by your browser, you may reject cookies, although doing so may affect both your use of our Website and your ability to access certain site features and carry out transactions.
11.2.5. Tracking Tags/Beacons: Each page of our Website contains tracking pixels that allow us to track your progress through the various pages you visit on the website. This information is separated from personally identifiable information (anonymised) before being analysed.
12. Minors
12.1. We will never knowingly collect or request Personal Data from persons under sixteen (14) years of age without first obtaining the required verifiable parental consent. No person under the age of 14 should provide us with information. If we become aware that a person under 14 has provided us with Personal Data without the required verifiable parental consent (for example, when information is provided through our Website), we will delete such Personal Data from our records.
13. Compliance with the Law
13.1. ALMERIA QUIROPRACTICA SL has implemented the necessary procedures to receive and respond to enquiries concerning the policies and practices of ALMERIA QUIROPRACTICA SL regarding its management of Personal Data. All complaints or enquiries should be made in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirement in this regard.
13.2. ALMERIA QUIROPRACTICA SL will review all complaints. Requests will be referred to the appropriate person responsible for Personal Data. Where there are valid grounds for the complaint, ALMERIA QUIROPRACTICA SL will take the necessary measures to resolve the matter, including, where necessary, amending its policies and practices.
- Contact Us
14.1. If you have any questions or enquiries regarding this Privacy Policy or the data collection practices described herein, please contact us:
By email: INFO@ALMERIAQUIROPRACTICA.COM
14.2. Please remember that you should not send confidential information, such as passwords or bank account details, by unencrypted means (such as email). If you wish to unsubscribe, please refer to section 6.4 above.
